Subprocessors
Last updated: 2026-05-25
AimRank uses a small set of vetted subprocessors to operate the Service. This page is the canonical reference cited by our Privacy Policy §6 (Data Sharing) and the Data Processing Agreement we sign with business customers. Each subprocessor below has its own DPA with us; we impose data-protection obligations on each one that are no less protective than those we owe you under GDPR Art. 28(4).
Change notification: we publish proposed additions to this list at least 30 days before they go live. If you are a controller with a signed AimRank DPA and you want to object to a new subprocessor on data-protection grounds, write to privacy@aimrank.io and we will work with you under the DPA §5 objection process.
Amazon Web Services (AWS) EMEA SARL
- Service
- Compute, storage, networking, ML inference
- Purpose
- Hosts the AimRank application (ECS Fargate), database (RDS PostgreSQL), file storage (S3), caching (ElastiCache Redis), and LLM-as-judge inference (Bedrock, Anthropic Claude models)
- Data categories
- All Personal Data processed in the Service (Account Data, Vote Data, Audit Logs)
- Region
- eu-central-1 (Frankfurt, Germany) primary; eu-west-1 (Ireland) DR target
- Transfer mechanism
- Processor located in EU; no third-country transfer for primary processing.
- Vendor DPA
- https://aws.amazon.com/compliance/eu-data-protection/
Anthropic Ireland Limited
- Service
- LLM-as-judge inference (via AWS Bedrock)
- Purpose
- When the customer enables LLM-judge votes (Article 50 disclosed), Claude models process anonymised content snippets to produce preference judgments. Inference happens on AWS Bedrock eu-central-1 under the AWS contract; Anthropic provides the model weights.
- Data categories
- Pseudonymised entity content (no Account Data; voter_id is null on judge votes)
- Region
- Inference: eu-central-1 (AWS Bedrock). Anthropic Ireland is the contracting entity.
- Transfer mechanism
- EU-to-EU; AWS Bedrock zero-data-retention configuration eliminates Anthropic-side storage.
- Vendor DPA
- https://www.anthropic.com/legal/dpa
Stripe Payments Europe Limited (Ireland)
- Service
- Subscription billing + payment processing
- Purpose
- Processes Creator / Scale / Business / Enterprise tier subscriptions; handles invoicing, payment-method tokenisation, VAT-OSS receipts
- Data categories
- Billing email, address, payment-method tokens (no card numbers stored by AimRank), Stripe customer ID
- Region
- EU (Stripe Ireland). Some pseudonymous tokens may transit US-located Stripe infrastructure under approved transfer mechanism.
- Transfer mechanism
- Stripe SCCs + Data Protection Framework (where applicable)
- Vendor DPA
- https://stripe.com/legal/dpa
Functional Software, Inc. (Sentry)
- Service
- Error monitoring + performance telemetry
- Purpose
- Server-side and client-side error capture, performance traces; PII scrubbing is enabled at SDK init (no IP, no email, no session content)
- Data categories
- Error stack traces, request paths, browser metadata, anonymised performance traces
- Region
- EU instance (de.sentry.io). Confirm before signing customer DPAs that the Sentry org is on the EU plan, not US
- Transfer mechanism
- EU-only when on the EU instance; SCCs if US instance used
- Vendor DPA
- https://sentry.io/legal/dpa/
Amazon Web Services: SES (Simple Email Service)
- Service
- Transactional email delivery
- Purpose
- Sends verification emails, password resets, security alerts, anomaly notifications. No marketing emails without separate consent.
- Data categories
- Email address, IP address (in delivery metadata only), email subject + body
- Region
- eu-central-1 (Frankfurt)
- Transfer mechanism
- EU-to-EU (same AWS contract as compute)
- Vendor DPA
- https://aws.amazon.com/compliance/eu-data-protection/
Google Ireland Limited
- Service
- OAuth identity provider (optional sign-in)
- Purpose
- When a user chooses "Sign in with Google", we receive the user's email and Google profile name from Google to create/link an AimRank account
- Data categories
- OAuth-provided email and name; Google retains its own data per its policy
- Region
- EU (Google Ireland is the contracting entity for EEA users)
- Transfer mechanism
- EU SCCs + Data Protection Framework where applicable
- Vendor DPA
- https://policies.google.com/privacy
GitHub, Inc.
- Service
- OAuth identity provider (optional sign-in)
- Purpose
- When a user chooses "Sign in with GitHub", we receive the user's email and GitHub username to create/link an AimRank account
- Data categories
- OAuth-provided email and login; GitHub retains its own data per its policy
- Region
- US (Microsoft / GitHub)
- Transfer mechanism
- SCCs + Data Protection Framework
- Vendor DPA
- https://docs.github.com/en/site-policy/privacy-policies/github-data-protection-agreement
PostHog Inc. (EU)
- Service
- Product analytics (opt-in only)
- Purpose
- When a visitor explicitly consents via the Cookie Banner, we record pageviews + autocaptured UI events for funnel/retention analysis. No PII captured. Session replay is disabled.
- Data categories
- Anonymous distinct_id (localStorage), URL paths, click + form-submission events, UTM parameters
- Region
- EU instance (eu.i.posthog.com, Frankfurt)
- Transfer mechanism
- EU-only when on the EU instance
- Vendor DPA
- https://posthog.com/handbook/growth/security/dpa
Not subprocessors (excluded by design)
- OpenAI, Google Gemini, xAI: AimRank does not call these as judges. Bedrock-hosted Claude is the only LLM judge.
- Scale AI, Surge AI, Mercor: AimRank does not subcontract labelling to US-hosted preference-data vendors. Expert labellers are recruited and engaged directly under the L4 program.
- Customer-controlled LLM endpoints: if a customer routes their own model through AimRank for evaluation, that endpoint is the customer's processor, not ours.
Contact
Questions, subprocessor objections, or DPA requests: privacy@aimrank.io. EU AI Act and supply-chain compliance questions are handled by iCOMPLY, our sister AI Act audit SaaS.